EAP – Employee Assistance Program

EAP Assist supports employees wellbeing with confidential phone counselling throughout Australia & overseas. EAP recognises that one of the most important aspects of effective counselling is for it to be provided as quickly as possible.

The aim of counselling is to help resolve both workplace & personal issues before they adversely impact an employee’s mental heath & workplace performance.

Common issues include workplace conflict, bullying, stress, trauma, critical incidents, termination as well as personal issues such as depression, anxiety, alcohol & substance abuse, gambling, relationships & domestic violence.

These issues can cause work-based difficulties such as absenteeism, poor productivity, high staff turnover, reduced performance & low job satisfaction & may subsequently affect the employee’s health & well-being including their ability to cope with the demands of everyday life.

EAP Assist counsellors are all highly experienced & will initially ask your name as well as Ice Blast’s in order to confirm eligibility for services. Information obtained during counselling is confidential & will not generally be released to a third party without prior consent.

To request up to three hours of counselling from 9am – 9pm M-F please use their Booking Form at: eapassist.com.au/booking-form/ using Ice Blast’s allocated Helpline Number which you can request at the office.

The EAP Assist website also contains an extensive range of self-help resources which all employees are encouraged to access at: eapassist.com.au